Key Responsibilities:
- Function as a key contact with customers of both academic and industrial backgrounds for sales of molecular biology and genetic engineering products and services.
- Provide pre-sale consultation and post-sale technical assistance for vector-based full-length ORF cDNA clones, lentivirus, RNAi, qRT-PCR expression profiling, custom cloning, genotyping, diagnostic testing, and other related products and services.
- Interpret and analyze customer data, suggest technical tips to customers, and provide troubleshooting protocols when problems occur.
- Assist in managing the production team for customer orders and quality assurance/control of company products.
- Participate in marketing team meetings and provide input regarding customer feedback, website content, sales analysis, marketing strategy, etc.
- Attend tradeshow meetings such ASCB, AACR, EB, and SFN to represent the company and assist with lead generation.
Basic Qualifications:
- A M.S. degree and a minimum of 2 years of laboratory experience in life science fields.
- Experience/knowledge in cloning, gene expression profiling (RNAi, real-time qPCR, arrays), cell/molecular biology, immunology, and/or protein biochemistry is highly desirable.
- Demonstrated ability to effectively communicate, both orally and in writing, with customers and colleagues.
- Proven ability to quickly learn new and complex technical information.
- Ability to manage multiple tasks and good problem-solving skills.
- Strong computer literacy and proficiency, including spreadsheet, word processing, internet applications, bioinformatics databases and data analysis (Genome Browser, NCBI/BLAST, Sequencher, etc.).
Creative Biogene is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
